Privacy Policy


We have developed this policy because we want you to feel confident about the privacy and security of your personal information

Why do we have a Privacy Policy?

We have developed this policy because we want you to feel confident about the privacy and security of your personal information. Live Music Finder is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal information.
When we refer to "personal information" in this privacy policy, we mean information, which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a member.
Please read this privacy policy carefully. If you are visiting any of our websites or using any of our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this privacy policy.

What does this privacy policy cover?

This privacy policy only applies to how Live Music Finder deals with your personal information. It does not apply to any other company or to any other company´s websites even if you access them through Live Music Finder. If you disclose your personal information to other companies your information will be dealt with according to their privacy practices.

What personal information do we collect about you, and when do we collect it?

We may ask you for information to enable us to provide a service to you and we collect this information via our Website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to charge you for certain services.  
We may also identify individuals visiting our website or analyse your visits to any other websites via links from our Website, but we do not identify personal details while we do this

What personal information do we collect about you from other companies and organisations?

We may receive personal information about you from other companies and organisations (for example, for marketing purposes) and we rely on these third parties to obtain your consent for us to use this information.

Do we share your personal information with anyone else?

We will not share your personal information with any other individual, company or organization without you expressed permission.

For how long does Live Music Finder keep personal information?

The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

How can I change the personal information Live Music Finder holds about me?

If the information we hold about you is inaccurate, please change it vie the Members page or let us know and we will make the necessary amendments and confirm that these have been made.

How do we protect your personal information?

We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and your password). Any personal data you send us on-line is securely encrypted.

How do you find out about changes to our privacy policy?

We may change our privacy policy from time to time. New policies will be published on our web sites.

Does Live Music Finder´s privacy policy protect me when I use Live Music Finder´s websites?

Live Music Finder´s privacy policy also applies to information collected when you use any of our websites.
You do not have to register to access our website. However, if you register as a member or provide information via the "contact us" you indicate your consent to our use of your personal data in the manner described in this privacy policy.  

  • If you do register on one of our websites, we may ask you to provide personal details such as name, address, e-mail address, telephone. We also allocate you a password that you can change.
  • If you choose not to register with us and only browse our websites, we may gather information to help make your visit to our website more satisfying. However, this information will not identify you personally
  • If you do not wish to register, you will still be able to use our website in a limited way. You should note that some services are only available if you register on the website first.

If you have registered for any of the services available through our websites you may choose to cancel that registration at any time. You can do this in one of two ways:  

  • return to the original registration page and following the instructions for cancelling the registration; or
  • send an e-mail to us by completing the feedback form

If you do either of these, your personal details will be deleted from our website database.
If you have registered you have direct control over information in your personal profile on our website. You can access and change this information at any time by using the "Update your profile" link.
Over and above what Live Music Finder does to safeguard your privacy and security on-line, there are a number of things you can do to protect yourself from Internet fraud:  

  • Choose a password (letters and digits) you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure.
  • When you have finished your session on our website, make sure you prevent your details being seen by anyone that you do not wish to see them. So, if you have registered and logged in, remember to log off.
  • Clear any cache so there is no record of any transactions left on screen - both Netscape and Internet Explorer let you do this.
  • We also recommend you then close your browser so any history of the session is cleared.
  • We collect information from visitors to our websites to help us to make improvements to the websites and to the services we make available. We know, for instance, how many visitors there are to the website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our websites. It helps to show these organisations how effective our website is as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymised.
  • identify individuals visiting our website; or
  • analyse your visits to any other websites

When do we use cookies?

A "cookie" is a text file which is allocated by our server to your personal computer (PC) when you visit our website. If you want to know more about cookies please go to which explains how cookies work and how you can manage their use. We use "cookies" to collect information from visitors to our websites and registered customers.
Our servers use two different types of cookies. The first type is known as a "session-based" cookie and is allocated to your PC only for the duration of your visit to our website. It helps you to move around the website faster. This cookie automatically expires when you close down your browser.
The second type of cookie known as a "persistent" cookie is allocated to your PC only
This cookie remembers only the last town you searched for so that you go straight to it every time.

We do not store information regarding your telephone number, account or payment details in the cookie, and this information cannot be accessed using it. Live Music Finder´s cookies do not collect any information regarding the use of your PC or your Internet browsing in any way.

Are third party sites covered by this policy?

Third party Internet sites that you can link to from Live Music Finder´s websites are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online. Live Music Finder accepts no responsibility or liability for these sites.
Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.